Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Donation Information: Donation amounts, payment method details (processed securely through payment gateways), and transaction references.
• Volunteer Information: Name, contact details, skills, availability, and background information provided in applications.
• Usage Data: IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use collected information to:

• Process donations and issue receipts.
• Respond to inquiries and contact form submissions.
• Review and manage volunteer applications.
• Send updates about our programs, activities, and campaigns (with your consent).
• Comply with legal and regulatory obligations.
• Improve our website and user experience.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you subscribe to updates or submit a form.
• Contractual necessity: To process your donation and fulfill our obligations.
• Legitimate interest: To improve our services and prevent fraud.
• Legal obligation: To comply with financial reporting and tax laws.

4. Data Sharing

We may share your data with:

• Payment Processors: Secure third-party gateways to process donations. They do not store full card details.
• Service Providers: Trusted partners who help operate our website or send communications, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect the rights of NHWF.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donation records may be retained for a minimum of 7 years for audit and tax compliance purposes.

6. Cookies

Our website uses session cookies to manage language preferences and user sessions. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but some features of the website may not function correctly as a result.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at the details below.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

• Email: noorehabibwelfarefoundation@gmail.com
• Phone: +8801540-332467
• Address: নূরে হাবীব ভিলা, বাবুনগর, মাদার্শা, সাতকানিয়া, চট্টগ্রাম